These days, retailers need to offer as many of the common payment methods as possible if they don't want to risk purchase cancellations or a negative customer experience. The acquiring bank is in demand as a central service provider and must both support the retailer and work closely with the manufacturers of payment terminals and their software. Current primary challenges are the implementation of new regulations as well as the observation and strategic evaluation of new trends such as cryptocurrencies or the digital euro. PPI supports financial service providers in acquiring with process digitalisation, provider selection, strategic analyses and rollout management, among other things.

More and more goods and services are sold through digital channels. This also increases the requirements for payments processes. Because sales are only generated when customers can successfully complete the checkout process with the payment method of their choice. It is a challenge for banks and retailers to offer the fastest and smoothest payment process possible despite the strong customer authentication required in the EU. At the same time, all parties involved need to be aware of new trends and payment methods such as buy now, pay later (BNPL) or Request to Pay (RTP) and take them into account if necessary. PPI supports payment service providers with strategic analyses, architecture assessments, coordination of development teams, test management and other services.